Zulily Complaints and Reviews

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Main address: 25 Eccleston Place SW1W 9NF Groundfloor London
44-2036081350, 44(0)8081 349901, , http://www.zulily.co.uk/contacts
  • 96+16 mobile complaints
  • $7.1K claimed losses
  • $62 average
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  • Aug 13
  • Footwear and Clothing
  • Little Rock, Arkansas
  • Purse Order
  • 153

I ordered a expensive purse from zulily and the purse had BED BUGS. I tried getting a refund to no avail with customer service. Never again will I order from them....not only did u lose my money on purse - I had to pay to get my home exterminated. I have had an account with zulily for many years and just decide to make my first order. I am regretting that I ever ordered from this site.... Read more

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  • Aug 11
  • Online Shopping
  • Online Payment
  • 403

I ordered from Zulilly Christmas presents for my large family. I'm the oldest of 8 and we all have children too. It was my first order. It was late at night so I placed the order putting it on my charge card. Went to bed and had an email saying there was a problem with my order. That has happened before at other places that prefer to take the money directly out of my checking account. Should have... Read more

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  • Aug 10
  • Footwear and Clothing
  • Return Option
  • 130

I find that everything fits differently. The descriptions of the products are lacking details. Almost everything has to be hand washed per the instruction label. I have had to give away a lot of the clothes I ordered. I had to do that because they did not fit correctly. There are some deals, but I find that I have to know what size I need to wear in a particular brand to order anything. ... Read more

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  • Aug 09
  • Footwear and Clothing
  • Unreputable Site
  • 272

I arrived at the site to explore their products, only to find that I am forced to create an account (just to BROWSE). I thought that was a little fishy, so I Googled Zulily Reviews. After spending the last hour reading about HORRIBLE experiences, there is no way in *** I am sharing my personal information with this (clearly unreputable) site. I would not create an account or purchase from them on... Read more

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  • Aug 07
  • Footwear and Clothing
  • Wrong Dishes Set
  • 1
  • 154

Ordered a set of Christmas dishes, 16 pieces, thought there were 4 different designs on each set of big plates, small plates, cups and bowls, turns out theres only 4 different designs on the small plates only, the big plates, bowls and cups all have snowflakes, MISMATCHED to me, quite upset and will steer clear of Zulily forever and bad mouth them to everyone !! Paid $50 on clearance for that BS... Read more

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  • Aug 06
  • Footwear and Clothing
  • Missed Sender Name
  • 435

We ordered a Blue Swing Car Ride-on for a birthday present for my wife's grand nephew and before completing the order provided a note on the order a Birthday greeting for the recipient and our Family name as the sender. We tracked the package delivery and it was delivered ahead of schedule and expected a call from my wife's nephew to thank us for the gift, but the call never came. Luckily, my... Read more

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  • Aug 06
  • Footwear and Clothing
  • Positive Experience
  • 279

I saw many negative complaints right after I made my first purchase from Zulily. I am actually happy I made my order first, or I would not have ordered from them. I have to say I am EXTREMELY pleased with my purchase. I ordered two pairs of Keen hiking/water sandals for the price of what one pair would typically cost. I received them within 13 days of my order (which they explain that their... Read more

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  • Aug 03
  • Footwear and Clothing
  • Walden, New York
  • Wrong Size Blouse Delivery
  • 1
  • 46

First I ordered a blouse from zulily was a bit snug but not bad. My next order was a pair of panties a blouse and a denim jacket with jeans. I ordered them a size bigger. And nothing fits. You can't even return anything. Zulily never again will I order from you. Poor quality clothes is all you have Read more

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  • Jul 28
  • Kids
  • Stockton, California
  • Infant Clothing
  • 309

I ordered my son 6 outfits on the 7th of July, I received the FIRST package with 3 outfits in it, mind you this is 2 weeks since I placed the order, THEN a week later I received 2 more outfits, STILL waiting on the last outfit. This company is so ridiculous. Will NEVER order from them again. By the time I receive the last outfit my 12 month old will no longer fit into it. If we are paying for... Read more

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  • Jul 28
  • Footwear and Clothing
  • Account Information
  • 3
  • 179

I am unhappy with the required login information just to view your selection. I wouldn't have clicked on an ad of yours if I wasn't interested in your stuff! Now, I'll be looking somewhere else. Also, with the new anti-spam laws in Canada, forced consent just to view your site will most likely lead to a fine once your newsletter (or an affiliate's) which is likely tied into the forced login... Read more

Was this review helpful? 3 0
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