Zulily Complaints and Reviews

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Zulily
Main address: 25 Eccleston Place SW1W 9NF Groundfloor London
44-2036081350, 44(0)8081 349901, , http://www.zulily.co.uk/contacts
  • 107+25 mobile complaints
  • $7.5K claimed losses
  • $57 average
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  • 11 hours ago
  • Footwear and Clothing
  • Undelivered Order
  • 16

Unbeknownst to me, Zulily charges my credit card at the time I placed the order. I thought they would charge my card once the items were ready to ship. Instead, they took my money and gave me only a hope of goods at some faraway date in the future. I don't mind waiting for product, but when you take my money and don't see the goods, it becomes theft. So, the company is using my money to make... Read more

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  • From mobile
  • Zulily
  • 1 day ago
  • by anonymous
  • #536509

Ordered 2T shirt for my 18 month old and her head could not even fit through the opening. It was ridiculously small, maybe for a newborns head. emailed company but no return email! Never buying again. Very cheaply made items. Add comment

  • From mobile
  • Zulily
  • 2 days ago
  • by anonymous
  • #536470

I ordered a few sweaters and all of them were bad. They seemed to be seconds. The arms on 2 of the sweaters were sewn wrong. I just was very disappointed. Add comment

  • From mobile
  • Zulily
  • 2 days ago
  • by anonymous
  • #536259

I had an order for 6 to 7 items and the merchandise comes 2 piece Mon and maybe another piece Wed then Sat or Sun. I put in a few orders. Add comment

  • From mobile
  • Zulily
  • Sep 18
  • by anonymous
  • #535723

Extremely poor quality items made with cheap materials and nothing is returnable. Never again!!! Add comment

  • From mobile
  • Zulily
  • Sep 17
  • by anonymous
  • #535570

I ordered an item from zulily and after you make one purchase any additional orders get free shipping by midnight. I ended up buying additional items which should have been shipped for free however I have a lovely notice from the post office saying I owe money for the shipping. What a joke. Not to mention it take forever for anything to even get here... Add comment

     

  • Sep 13
  • Footwear and Clothing
  • Stroller
  • 133

I didn't realize my stroller was a fake copy until my husband put it together and everything kept falling apart. I called the manufacture for warranty and they said that my stroller serial number is not on their list. OMG, I have to go through my credit card company to get a refund, but wasted $70 on shipping back to them. After that, I went to Amazon and got the real thing, and it works... Read more

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  • Sep 12
  • Furniture and Decor
  • Kitchen Trolley
  • 30

Received a broken kitchen trolley both box and wood broken in five different locations. So glad I had a paypal dispute with them, paypal refunded my money back. They told me I had to wait 10 days for another item, they are not the vendors :( and I'm left in my new place with broken wishes I need a kitchen trolley, I think Ikea it is for me Bad experience for a first time buyer. Buyers please... Read more

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100% FULL      

  • Sep 12
  • Shopping
  • Mississippi, United States
  • Purse Order
  • 184
Zulily sells knock off Coach purse
1 of 3

I called your corporate office and that was a joke. You can reach no one . I called for your legal department and no one knew of one. Your supervisor just wanted to argue with me even though he knew nothing about coach purses. I sent photos and emails until I was *** of sending them . I just hung up with my bank . We have consumer laws that you have violated and I will have my money pulled back... Read more

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  • Sep 12
  • Footwear and Clothing
  • Palm Beach Gardens, Florida
  • Undelivered Dress
  • 61

I placed an order for two items on August 22, 2014, and have yet to recieve my items. It has caused me to have to spend MORE money to be able to give my niece presents at her birthday party. I couldn't even give her a party dress because you have yet to ship it out, when it said it was to be shipped on the seventh of September. I understand you may have many orders at one time, but you should not... Read more

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