Zulily Complaints and Reviews

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Zulily
Main address: 25 Eccleston Place SW1W 9NF Groundfloor London
44-2036081350, 44(0)8081 349901, , http://www.zulily.co.uk/contacts
  • 139+36 mobile complaints
  • $11.6K claimed losses
  • $66 average
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  • From mobile
  • Zulily
  • 1 day ago
  • by anonymous
  • #560750

I ordered a summer white lace dress dress but the dress that i received was an eyelet not lace...was very disappointed Add comment

     

  • 1 day ago
  • Footwear and Clothing
  • Sun City Center, Florida
  • 43

The item I received did not look like the item on the website. It was a different color and just did not look like the same product. I complained and was told I could return the item; however, I would be responsible for the return shipping! I have never dealt with such a company that won't stand behind the products they advertise, but this company does not. I will NEVER order from them again.... Read more

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  • 1 day ago
  • Kids' Stores
  • Tuscaloosa, Alabama
  • Wrong Sizes Shipped
  • 58

I ordered two matching shirts for my granddaughters in a 3T and 4T. I received the wrong size shirts. I emailed their customer service email address on 11/19/14 and and told them about it. I received no response. So I emailed them on 11/20 and asked them again. No response. On 11/21 I sent them a third email, and I received an automated response that I had been blocked from emailing them. ... Read more

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  • From mobile
  • Zulily
  • 1 day ago
  • by anonymous
  • #560404

still waiting on coats ordered Nov 2nd...10-14 days...anticipated delivery on the 25th...never again. Add comment

     

  • Nov 19
  • Footwear and Clothing
  • Positive Experience
  • 167

ok, so i hate to play devils advocate here, but i have placed TONS of orders from zulily, and i have yet to be disappointed (in 2 months i have placed 50 orders). They don't take return because they don't actually hold any inventory at all. They have all this in the FAQ, and as any new customer, you should probably read it. Ya'll are mostly mad at the shipping time frame, cause we are all used to... Read more

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  • Nov 19
  • Footwear and Clothing
  • Shirt
  • 108

What kind of mail order retailer does not accept returns? My daughter ordered 3 shirts from Zulily and not only did it take several weeks for all the shirts to arrive, only 1 was acceptable; the other 2 were so small, not even close to the size ordered. Imagine my surprise when I was told they would do me a favor this one time and accept the return, but that in the future I should order larger... Read more

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  • From mobile
  • Zulily
  • Nov 15
  • by anonymous
  • #558186

One size fits all socks but one is three inches longer than the other. NO RETURNS! NEVER AGAIN Add comment

     

  • Nov 13
  • Online Shopping
  • Shubenacadie East, Nova Scotia
  • Online Order
  • 284

i ordered 2 items from Zulily (Canada) on October 15th. It is now November 13th and I have just today received my tracking number from Purolator!! Apparently is has left the USA line haul depot, whatever or wherever that is! No way to ascertain where my package actually is. I am very disappointed with the service, and this will definitely be my last order from Zulily. I can only imagine how... Read more

Was this review helpful? 3 2
  • From mobile
  • Zulily
  • Nov 13
  • by anonymous
  • #557406

I would love to write a review, but the items I ordered last month still haven't been delivered. I'm fairly certain it will be my last order from zulily. Add comment

     

  • Nov 13
  • Luxury / Jewelry
  • Minneapolis, Minnesota
  • Jimmy Choo Sunglasses
  • 200

I paid over $200.00 for a pair of Jimmy Choo sunglasses which the lense popped out the first time I wore them. Zulily would not do anything for me. They have no tolerance for returns... buy it and it is yours. Additionally, in that same order I received 3 dresses from the same unknown manufacturer and the quality was so cheap and the sizes were way smaller than an any normal sizing I have seen.... Read more

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