Zulily - Paypal screw up
If you plan on using paypal, be aware that it will not take you to paypal first. I have my checking account as my default, but I wanted to put this particular purchase on my credit card.
I clicked paypal, and it processed it, without taking me to paypal. I called zulily immediately to cancel the order & told the woman what happened. She had me on hold a few minutes, came back & told me that she fixed it so it would take me to paypal. So I again did the order, and again it went straight through.
Cancelled it again, finally just chose credit card style payment. 3 days later, I get a notice from my bank that I was charged a $35 overdraft fee. Both of those purchases went through instantly. And because of all this, another check didn't clear & I was charged an additional $35 late fee.
I call zulily, well it takes up to a week to get my money back to paypal, then another 4 days to get it from paypal to my bank. I think zulily owes me $70, but they of course didn't think so.
I got a $10 credit, whoopee *** Never again. And beware if you're using paypal through zulily.
Reason of review: Problems with payment.
Monetary Loss: $70.
Zulily Cons: Customer service, Paypal option is screwed up.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content