I absolutely love the customer service provided by this company. When you order online you risk sizing but that is not the company's fault. They try to be very descriptive in their sizing chart. Whenever I have had any issue with any purchases I simply call them and...Read more
Zulily Review I have given them a very fair shot at a variety of purchases. I spent in total $750.00 in 1 month and almost everything is seconds or damaged or completely wrong items and misleading advertising. I have only a few purchases I am happy with. In the first...Read more
You never know what you are getting from them. I really think and now know that they don't always sell quality items as they state. The items that I have bought have all been seconds and you can tell. I'm not a fan anymore and won't continue to order from this site....Read more
by anonymous #1021446
1 of 2
Pic on left is what i ordered pic on right is what i got. Scam artists.
by anonymous #1020911
Not happy with the slow shipping. Called to find out where my order was to find out is still in China! It's been over a month and the customer service rep told me to give it one and half more weeks, what? Oh and for my troubles he gave me 20 dollars in shopping credit. Well I rather not shop there again.
Short Review for March 11, 2017
by anonymous #1019759
This company is horrible I have ordered several items from them 75% of them don't fit and they are very cheap products poorly made don't order from them
by anonymous #1019105
I want to look at the products without signing up! Screw this sales platform!
I have been a long time customer of Zulily. When they first started doing business, I hopped on board and was generally pleased with their business practices. They do state that their ship time is excessive as they don't store the merchandise in their warehouses, they...Read more
I noticed some of the negative reviews on here and decided to offer my positive review. I am not going to downplay other people's grievances or call them liars like some people like to do. Everyone has their own experiences. Zulily does not take returns this is true....Read more
I also made the mistake of ordering Rocky brand thermal underwear from Zulily. Took forever to arrive. The fabric was soft and fleece lined as advertised and the fabric was listed as pre-shrunk; however, it did have some shrinkage when laundered according to...Read more
Bought a set of thermal underwear from Zulily. After three weeks, it arrived. Though the fit was a little small, the items did not shrink and I can use them. Ordered more because they offered me free shipping and a $10 credit. I ordered another pair of thermals, same...Read more
Horrible customer service. Ridiculously long shipping time. After canceling my order I was still charged and no one would help me. Very frustrating!Read more
Don't buy clothes from Zulily if you don't know how it will fit, they "DO NOT" take returns. My order came from china, very cheaply made and very flimsy fabric. I ordered a tunic top that came down to my knees, I could have worn it as a dress. The plus sizes are not...Read more
They sent the wrong item on two occasions. The first time, I was told that the item that I had chosen (five weeks before it was delivered) was no longer available. They were selling it again five days later. The second time I bought a top and matching bottom seperately...Read more