Zulily
Reviews and Complaints
Zulily- Do Not Buy from Zulily
Be sure you know your labels. I ordered from MishMish - Mish Boys through Zulily.
The quality is AWFUL. I truly overpaid for outfits that I can't even give to the thrift store. Cheap cheap cheap. As with other reviewers shipping was very slow.
a real disappointment. and no returns/refunds.! awful! Zulily is responsible as they list the products with a list price and a discounted price.
They should not sell poor quality goods at an inflated price - the 'list' price is at least double the 'reduced' price , but the clothing isn't even worth close to the 'reduced' price. I think they are an outlet for goods from China.
I have had a great Experiene
Taking too long
Bad indeed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerREAD the REVIEWS! Poor Quality, Bad Sizing!
Very Displeased - BEWARE
*** adds
How to you only ship "part" of a pajama set?
Where's my *** coupon code?
Worst online company ever!!!!!!!!
Do not order anything from Zulily!!!!! Scam!!!!
I made two order from them 2 weeks apart, how they said the second order are shipping free within certain amount of time but i missed by 2 minutes so i get charge anyway. The first order are the 2 big size rugs that one for my bed room and the other for my family room are shedding like cat hair, the fiber flies everywhere they get on my furnitures, in my foods, on top of themself...
I have to vacuum twice a day. So I call customer service they said no money back only get credit..huh?..for these rugs i paid about $450. So I had bad feelings for my second order.
Second order took really long time like over a month, it came in 2 different shipment a week or two apart. Anyway, they all came with disappointments.
I had order total of $280 of baby clothing (I was 8 months pregnant with a baby girl and i have a 2 years old toddler boy) I was allure by their beautiful picture of baby clothes and they were claim 50% off. So I thought I got lucky with good deal. From the hair bows, pettiskirt & tank outfit all made by cheap materials and instead of fluffy and soft it so hard and dusty. The flowers intead of sew on they were all glued on with hot glue and off center and stuck to the back of the hat.
All tags are made from China. Nothing that meet my expectation, so now I am stuck with bunch of ugly on top of that one item is missing so they said on the receipt that they will credit it back to my credit card. I still hadn't have time to check it because if my newborn taken all my time. I'm writing this at now 2:07a.
Still mad and disappointed. And don't want anyone else making mistake order from this Zulily.
I should have read these comments before buying from Zulily
Zullily really shady company
And btw its two weeks later and I am still waiting for the sandals... No sign of them yet.
Never really liked the site so decided to pay via PayPal. Get the receipt from Zullily and it tells me the sandals are 15.96. Perfect. Get my PayPal receipt not two seconds later and it includes a jump in the sandal price to 18.99 along with a 7 dollar shipping and handling charge.
Wait. What happened to my free shipping? Send an irate message to customer service and receive an email full of misspellings basically stating that the "free shipping" only happens after your first purchase and has to happen on the same day!
I know it's not much money but how shady is that? This website is the worst!
Signup to view? ***!
Zulily IS THE WORSTE!
- Prev
- 1
- ...
- 90
- 91
- 92
- 93
- 94
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Even if you know your brands, they sell those brands seconds or misfits or cheap Chinese knock offs.
Zulily is a third party seller ( a reseller). They do not warehouse the items and then sell it to you.
They rely on the vendors to send them photos and descriptions to place on their website, so it's not entirely their fault. The vendors send them a sample of their advertised stuff (1 sample from many items for sale), and of course that sample is great top quality. That is what zulily bases their vendors stuff on.
Not saying this is the right way to do business, but it is how they do it.
Try giving the customer service dept a call and explain it and ask them what they can do about it. You will likely end up with a refund or at the very least a store credit.
Good luck.
Thank you I am a single mother and can not waste my time and MONEY on buying inexpensive clothes on sites like this!!! I'm happy I did my research and you people put your honest experiences and reviews!!!!!!
My baby thanks you too!!!
I have ordered tons of items for my five year old. I bought her entire summer wardrobe from Zulily.
Last year I bought most of her winter wardrobe. Only one item has ever been sized incorrectly. It was a dress I purchased for Thanksgiving 2014. She wore it Thanksgiving 2016, lol.
The clothes I've received have been good quality, at a very good price. She often receives compliments. However, it does usually take a few weeks to receive the items, which is clearly stated on their site. As I write this she is wearing a denim dress I purchased from them.
I love their clothes!
It's worth mentioning that there could be bad vendors, but I haven't run across them.
This site is dreadful. Much like other complaints, I placed an order almost a month ago and my items still say "in transit to Zulily".
This is absurd... should have canceled the order when I had the chance. Not to mention you cannot return ONE THING on this site. I understand the concept of "flash sales".
But come on...if other credible companies (such as Hautelook.com; Beyondtherack.com to name a couple) can accept returns why can't Zulily? They just want to make their money, get rid of their *** inventory and move on. Never again will I order from this place... wonder just how much longer I have to wait until I finally receive my merchandise.
And now have to keep my fingers crossed that the items were described accurately on the website since I can't return anything. What a joke.
They are thieves. They sell garbage.
Bought a Cuisinart food processor, never worked...not even a hum from the motor.
Can't even tell you about the clothes. NOT 1 item was the size that was claimed. The tags were all marked from China or India.
I paid a premium for this low quality garbage.
They insist they have a quality control dept that checks all items. On top of stealing from me they are now lying to me?
Caveat Emptor!
I wish I had stopped shopping long before I did but I kept thinking it was just me. EVERYTHING breaks, tears up extremely quick or is mis sized!!
They sell the defective merchandise that doesn't pass the manufactures quality control department!
DONT WASTE YOUR MONEY! Cheap cheap cheap & LOW quality!!!
"FIRST AND LAST TIME".... I don't think it is worth to wait almost a moth for a product I ordered at the end of August, today is September 20th and is not arriving till next week, at least that's what the UPS site said.
So bad I didn't read all these comments before ordering from them. Even my daughter (7 year old), said she won't ask anything from that website again, the wait have been too much.
Zulily is crooked. I did an "event" with them a couple of years ago.
They are pushy, very pushy....As for pricing, the real price is made up!
I for example I want $10 from them for each item, they make up a retail price so their sale price reflects a 40% - 60% savings.
I won't buy a *** thing from them and certainly will never do another event!
I would rather pass the savings on to my customers, Sell to them at the price I would sell to Zulily at!
what kind of commission they charge if you sell your product?
Couldn't agree more. Absolutely horrible customer service (if you can call it that) - overly inflated "retail prices" mislead customers - expensive shipping for a few items completely takes away any "savings" - return policy non-existent - and when they credit $5 to your Zulily account for a problem you end up having to spend more to realize the credit.
And customers should hold them responsible for NOT providing location where the merchandise they sell is actually made - not where the corporate headquarters are - or the design team - but where the garments and toys and shoes are made.
Most of the garbage they sell is Made in China - something you don't find out until you get it home - stuff you would never with confidence put on your child. Caveat Emptor.