Zulily Phone Numbers and Emails

Toll-Free Number:

  • (877) 779-5615

Customer Service:

  • (877) 779-5615
  • (888) 826-6564


  • (877) 779-5614

Zulily Emails:

General Info
CCPA Inquiries, CCPA Inquiries, Copyright Infringement Inquiries, Privacy Inquiries

Zulily Contact Information

Zulily Website:

Zulily Online Chat:

Corporate Office Address:

Zulily, LLC
2601 Elliott Avenue
Seattle, Washington 98121
United States

Other Info (opening hours):

Phone and Email
Monday - Friday, 5am-8pm pt
Saturday/Sunday, 6am-6pm pt


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Zulily Rating Based on 620 Reviews

Rating details

more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Zulily Customer Service Calls

03:32 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zulily Customer Service?

Shipping and Delivery Question:

  • “Where is my order”
  • “Didn't receive 2 items”
  • “Non delivery”

Return/ Replace Question:

  • “Need return address”
  • “Return”
  • “Returned item”

Request for Information Question:

  • “Check on order”
  • “Check on status of order”
  • “I have a question about shoes I want to buy”

Payments and Charges Question:

  • “Make a payment”
  • “Behind wit bill an cant log in to zulliy”
  • Bill

Account Question:

  • “Can not logon to my account.”
  • “Can not logon to my account. Even when I”
  • “Unable to access account”

Product/ Service Question:

  • “I just placed an order and I thought I saw something about opening up free shipping but now I can't find it so I don't know what I'm supposed to do”
  • “My order arrived broken”
  • “Defective product”

Activation/ Cancellation Question:

  • “You cancel an item from one of my orders”
  • “Need to cancel an order”
  • “You canceled an order on me”

Cards Question:

  • “Responding to credit card application”
  • “I would like to placr an order but i don't have my zulily Credit Card number”
  • “Credit card failure”

Refund Question:

  • “Refund”
  • “Refund problem”
  • “Refund items”

Employment Question:

  • “W-2”
  • “When is orientation over”
  • “I want the copy of my 2018 W2”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “Somebody steal my info and did online shopping from your website. Please help”

Other Question:

  • “Ordered in error”
  • “To order”
  • “Need to get a hold of hr nevada reno”


Zulily Return Policy
To read more: https://www.zulily.com/returns-policy
Zulily Terms of Service
To read more: https://www.zulily.com/terms-conditions
Zulily Privacy Policy
To read more: https://www.zulily.com/privacy-practices
Top Zulily Services

Shipping Service, Customer Care, Shopping Advertisement

Top Zulily Products

Clothing, Dress, Website

Zulily Pros and Cons

Pros: Variety of products, Prices, How their website looked, Website, Variety of things at a low price

Cons: Poor customer service, Long shipping time, Exchange policy, Misinformation, Return policy

Related Companies

Qurate Retail, QVC, Home Shopping Network, Frontgate, Grandin Road


Zulily is a large online retailer of apparel and accessories. Its headquarters is based in Seattle, Washington, United States. There is one more office in Gahanna (OH). Zulily offers a broad range of products under the following categories: Kids, Men, Women, Women Plus, Boys/Girls. The company also specializes in shoes, toys, beauty, wellness, and baby products. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal ApplePay services. Zulily does not accept returns (only in limited circumstances). The company ships their products to more than 100 countries worldwide including Canada, the United Kingdom and Ireland. Shipping and handling fees are covered by consumers.

Zulily reviews and complaints

Zulily is ranked 366 out of 2346 in Footwear and Clothing category

Area Served

USA, Worldwide

Payment Methods


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