Zulily Contact Information

Toll-Free Number:

  • (877) 779-5615

Customer Service:

  • (877) 779-5615
  • (877) 779-5614
  • (888) 826-6564

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Zulily
2601 Elliott Avenue
Seattle, Washington 98121
United States

Fax:

206-724-0534

Other Info:

Phone and Email
Monday - Friday, 5am-8pm pt
Saturday/Sunday, 6am-6pm pt

Social Networks:

Summary of Zulily Customer Service Calls

40 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
03:58 AVG CALL DURATION
53% ISSUES RESOLVED

Customers Contact Zulily to Ask about:

Shipping and Delivery:

  • “Wrong item”
  • “It was stated that my package was delivered to my front door. However, it was not. I called UPS and they said i had to contact the sender. Please help”
  • “Shipping to wrong address”

Activation/ Cancellation:

  • “Cancel order”
  • “Cancel order asap”

Refund:

  • “Did not recieve refund”

Cards:

  • “Used the wrong debit card”

Account:

  • “My account”

Payments and Charges:

  • “Employee discount”

Website/ Application:

  • “Somebody steal my info and did online shopping from your website. Please help”

Return/ Replace:

  • “Return”

Other:

  • “My item is defective”
  • “To change order”
  • “Order shoes”

Zulily Rating Stats

2.0 out of 5 stars
based on 459 reviews
See all 909 reviews reviews

Rating stats

  1. 211 reviews
  2. 127 reviews
  3. 66 reviews
  4. 32 reviews
  5. 23 reviews

Rating trend

About Zulily

Top 5 Zulily Products

Clothing, Dress, Website, Account, Top

Top 5 Likes about Zulily

Variety, Website, How their website looked, That they have new items daily, Prices

Top 5 Dislikes about Zulily

Long shipping time, Customer service, Return and exchange policy, Misinformation, Return policy

Summary

Zulily is a large online retailer of apparel and accessories. Its headquarters is based in Seattle, Washington, United States. There is one more office in Gahanna (OH). Zulily offers a broad range of products under the following categories: Kids, Men, Women, Women Plus, Boys/Girls. The company also specializes in shoes, toys, beauty, wellness, and baby products. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal ApplePay services. Zulily does not accept returns (only in limited circumstances). The company ships their products to more than 100 countries worldwide including Canada, the United Kingdom and Ireland. Shipping and handling fees are covered by consumers.

Zulily reviews and complaints

Zulily is ranked 263 out of 2121 in Footwear and Clothing category

Payment Methods

VISA

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Zulily Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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