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Summary of Zulily Customer Service Calls

10 TOTAL CALLS
80% SUCCESSFUL CONNECTIONS
04:57 AVG CALL DURATION
25% ISSUES RESOLVED

Customers Contact Zulily to Ask about:

Return/ Replace:

  • “Return”

Shipping and Delivery:

  • “Package not delivered”

Other:

  • “My shoes do not fit”
  • “Sheets”
  • “Difected”

About Zulily

Top 5 Zulily Products

Clothing, Dress, Website, Top, Account

Top 5 Likes about Zulily

Variety of products, Website, How their website looked, That they have new items daily, Prices

Top 5 Dislikes about Zulily

Long shipping time, Customer service, Exchange policy, Misinformation, Poor quality

Summary

Zulily is a large online retailer of apparel and accessories. Its headquarters is based in Seattle, Washington, United States. There is one more office in Gahanna (OH). Zulily offers a broad range of products under the following categories: Kids, Men, Women, Women Plus, Boys/Girls. The company also specializes in shoes, toys, beauty, wellness, and baby products. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal ApplePay services. Zulily does not accept returns (only in limited circumstances). The company ships their products to more than 100 countries worldwide including Canada, the United Kingdom and Ireland. Shipping and handling fees are covered by consumers.

Zulily reviews and complaints

Zulily is ranked 202 out of 1902 in Footwear and Clothing category

Payment Methods

VISA

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Zulily Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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Products and Services Sold by Zulily