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43 comments

I made two order from them 2 weeks apart, how they said the second order are shipping free within certain amount of time but i missed by 2 minutes so i get charge anyway. The first order are the 2 big size rugs that one for my bed room and the other for my family room are shedding like cat hair, the fiber flies everywhere they get on my furnitures, in my foods, on top of themself...

I have to vacuum twice a day. So I call customer service they said no money back only get credit..huh?..for these rugs i paid about $450. So I had bad feelings for my second order.

Second order took really long time like over a month, it came in 2 different shipment a week or two apart. Anyway, they all came with disappointments.

I had order total of $280 of baby clothing (I was 8 months pregnant with a baby girl and i have a 2 years old toddler boy) I was allure by their beautiful picture of baby clothes and they were claim 50% off. So I thought I got lucky with good deal. From the hair bows, pettiskirt & tank outfit all made by cheap materials and instead of fluffy and soft it so hard and dusty. The flowers intead of sew on they were all glued on with hot glue and off center and stuck to the back of the hat.

All tags are made from China. Nothing that meet my expectation, so now I am stuck with bunch of ugly on top of that one item is missing so they said on the receipt that they will credit it back to my credit card. I still hadn't have time to check it because if my newborn taken all my time. I'm writing this at now 2:07a.

Still mad and disappointed. And don't want anyone else making mistake order from this Zulily.

Review about: Zulily Top.

Monetary Loss: $680.

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Anonymous
#1558684

Yes it is a unfair way of holding your money. .

If one does not want a item money should be returned and not force you to spend your money solely with Zulily,afterbeing so dissatified.

Yes so very thievery of them. Call better business Bureau and report for that type of money please!!

Anonymous
#1532172

Just got off the phone with their customer service. Totally agree with you.

Very disappointed. Will not order from them again.

Anonymous
#1491813

Don't you ever order anything from here[zulilly]especially clothes.they are trash,bad customer service.clothes are trash,poor quality clothes.Run very fast.

Anonymous
#1466724

Yes I agree the return policy & shipping charges do suck. I notice the quality has really hit a low compared to when I first shopped at this site.I’ve been afraid to order anything over $50.00 because of the return hassle & you get stuck for shipping Lookin for a similar site with better service!Not happy

Anonymous
#1452244

I wish I would have read this before I ordered my dress. At least it was just under $20 and I'm getting an $8.50 for my next order PLUS I have to pay to have it returned.

Crap on that, I'm dropping it off at my local consignment store. Never order from them again.

Anonymous
#1419892

Someone should turn this company to the better business bureau. If l knew how l would. This company sucks!!!!!!!!!!!!!!!!

Anonymous
to Anonymous #1439985

https://www.bbb.org/western-washington/business-reviews/children's-clothing-stores/zulily-llc-in-seattle-wa-22547276You just file acomplaint

Anonymous
#1419891

What a sham of a company, they should be closed down before they screw someone else out of money. UNBELIEVABLE!!!!!!!!!!

Anonymous
#1419890

I just spent a better part of my evening ordering items from z ulily. When l went to pay and use my coupon, all of the items l had ordered ALL NIGHT it disappeared and tried charging my card anyway. This place is a sham and l recommend never ordering from zulily.

Anonymous
#1401879

Need to send back leggings way to small let me know how I can do this please send to my email Shirleyward5353@gmail.com thank you

Anonymous
#1374550

Do not expect a refund for returns. Only store credit. Not sure they are going to honor that...will know more when I order something for the credit.

Anonymous
#1373665

That's a lot of money

Send the stuff back, then you have several options.

1.

Try ordering from them again, maybe you'll get lucky

2. There are many sites that will buy your gift cards. They take a % but you get most of your money back.

3.

You can sell them to someone yourself.

Or you can whine some more. If you don't like the quality, do something to fix it, rather than bashing the company.

Sorry if they're jerks. Just sayin'

dasteinbach
to Mary #1390610

Wow Mary what is your problem? Call it whining or not that customer is trying to warn others about the lousy product she received.

I have received lousy product and service from Zulily. This might help someone else avoid the pitfall.

Anonymous
Lancaster, South Carolina, United States #1339124

Horrible return policy! DO NOT ORDER FROM THEM!!!!!!

Anonymous
Kansas City, Missouri, United States #1332102

Why is it that every email posted has grammar or spelling mistakes?

Anonymous
to Anonymous #1369939

Duly noted and agreed!

Anonymous
to Anonymous #1373666

Because everyone is crabby & negative these days, partly cuz their grammar sucks

But really, if you're unhappy with somethings, JUST FIX IT!

Then you can comment and warn us about bad sites in a pleasant "voice" because you're pretty happy with yourself for fixing something!!

Easy. Get it?

dasteinbach
to Mary #1390611

Get completely over yourself Mary. Too much time on your hands to be policing a site like this.

Anonymous
to Mary #1440003

This site is called "pissed" consumer, Mary. Not pleasant positive customer.If you want to talk about bad grammar "cuz" Is not a word.

It is "because". Furthermore, you used "somethings" as a compound word instead of two separate words i.e.

"some" and "things".So how about you and anyone else who is bothered by bad grammar and spelling mistakes look past it; I did and many others did as well. I believe they got their point across well.If however, your problem is with reading comprehension...well that is a whole other topic entirely.

Anonymous
to Anonymous #1434814

Yes, that is the most important part of these emails, certainly not that this company is a rip off and everyone on here is trying to spread the word. If you want to comment about editing, spelling, grammer.

etc., go read articles from yahoo, huffpost, etc. Their stories are full of mistakes and their reporters are supposed to be college grads!!!!!

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