Zulily - Reborn collection -frayed

210 of 493 Zulily reviews

I ordered a dress from the Reborn collection and it took over 3 weeks to get it.It looked really cute upon first inspection, then I noticed what I thought were loose threads all over the place.

They were not loose, the seams were fraying in several areas. I was very disappointed, as it was very flattering.

I called Zulilly and they were nice enough to refund my money.

I was thinking about asking them to replace the dress, but decided just to take the refund --who knows if this was just a fluke or if I would've received another garment that was falling apart.This was the first time I ordered from this brand.

This review is a subjective opinion of a user.
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  • What I liked
    • Customer service
  • What I disliked
      No items

Reason of review:
Happy with the customer service but disappointed I couldn't use the dress.
Product or service
Dress
Review category
Footwear and Clothing
review #731890

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210 of 493 Zulily reviews
Anonymous

Feb 05, 2016 #1107125

I see one minor loose thread! Does that really warrant a refund? I think a little snip of that (cut at mid point, tie ends off and all is well. Could not access photo 2....perhaps that is where all the "terrible fraying" is?

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