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I ordered a dress from the Reborn collection and it took over 3 weeks to get it. It looked really cute upon first inspection, then I noticed what I thought were loose threads all over the place.

They were not loose, the seams were fraying in several areas. I was very disappointed, as it was very flattering.

I called Zulilly and they were nice enough to refund my money.

I was thinking about asking them to replace the dress, but decided just to take the refund --who knows if this was just a fluke or if I would've received another garment that was falling apart. This was the first time I ordered from this brand.

Review about: Zulily Dress.

Reason of review: Happy with the customer service but disappointed I couldn't use the dress..

I liked: Customer service.

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I see one minor loose thread! Does that really warrant a refund?

I think a little snip of that (cut at mid point, tie ends off and all is well. Could not access photo 2....perhaps that is where all the "terrible fraying" is?

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