I ordered a dress from the Reborn collection and it took over 3 weeks to get it.It looked really cute upon first inspection, then I noticed what I thought were loose threads all over the place.
They were not loose, the seams were fraying in several areas. I was very disappointed, as it was very flattering.
I called Zulilly and they were nice enough to refund my money.
I was thinking about asking them to replace the dress, but decided just to take the refund --who knows if this was just a fluke or if I would've received another garment that was falling apart.This was the first time I ordered from this brand.
More Review Details
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
- Customer service
What I disliked
- Reason of review:
- Happy with the customer service but disappointed I couldn't use the dress.
- Product or service
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I ordered a comforter set that looked nothing like the advertisement. Ive gotten the tun around for iver a month about a refund!..."
- "I took advantage of their "if you buy something now you will get free shipping for 24 hours" ya forgot about that. You have to find a specific item that..."
- "FALSE ADVERTISEMENT!! I don't usually write reviews, however this website deserves one. I had four girls purchase bridesmaids dresses for my wedding because the pictures online look amazing. Although, when..."
- "I've had 2 equipment leases with Direct Capitol and have had no problems with them at all. I did repay loans back early and got no discounted finance or interest..."
- "Black mold growing inside refrigerator, also due to the high moisture level everything is turning to rust. No help from GE, all they wanted to do was give me discount..."
- "After landing in Beijing we met our tour guide Frank Wang and 11 days he took care of us. Frank is knowledgeable and organized, he gave us lots of information..."
- "Name is Nagesh.I placed an order at for SUBWAY lower parel phoenix mill store at 2.25 PM and got messge that it will get delivered by 3.10pm . no one..."
- "Your company stinks...I will never ever buy another or recommend Alpine or any other trailer from you people. I waited and waited for our camper from the first week..."
- "It always interesting how all the review sites show either unhappy customers or happy customers. Come on people, when you process thousands of orders, not all transactions will go..."