I ordered a dress from the Reborn collection and it took over 3 weeks to get it. It looked really cute upon first inspection, then I noticed what I thought were loose threads all over the place.
They were not loose, the seams were fraying in several areas. I was very disappointed, as it was very flattering.
I called Zulilly and they were nice enough to refund my money.
I was thinking about asking them to replace the dress, but decided just to take the refund --who knows if this was just a fluke or if I would've received another garment that was falling apart. This was the first time I ordered from this brand.
Review about: Zulily Dress.
Reason of review: Happy with the customer service but disappointed I couldn't use the dress..
I liked: Customer service.