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After seeing ads for months, I finally clicked on one. It required that I join to shop. So I looked up the company, thinking I could browse without signing up if I access the website independently (without clicking on an ad), but no go. How annoying! I don't know if I...
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173 comments
#2021102

Agree

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ID
#710378 Review #710378 is a subjective opinion of poster.
Location
Ocala, Florida
Reason of review
Poor customer service

Everytime I order I order one of each item only to check my cart and find more than one of one of the items I ordered. I edit and replace the milti number with the #1 only to check back later and find

Quit changing the number one to multi numbers. I have received multiple items that I only ordered one of. I have had to pay for more items than I ordered. I will not continue to order or have to call customer service to get the order right. I'm sure I am not the only customer this has happened to. I will contact a consumer agency if this problem continues.

User's recommendation: Do not complete your order before checking quantities.

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ID
#2605567 Review #2605567 is a subjective opinion of poster.
Location
Foley, Alabama

Now ships directly from China

I ordered what I thought would be a really nice throw for my daughters birthday. It took 2 weeks for me to get it, and I found out that it was from a Chinese warehouse. What I got was a microfiber towel: it is JUNK. I complained and they told me I could return it but not the 9.00 in shipping/ Keep your money.

User's recommendation: Comes from China.

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ID
#2596170 Review #2596170 is a subjective opinion of poster.
Location
Ormond Beach, Florida

I never received my return label

I never received my return label .Im still waiting. Please send me the label.............................................................................................................................................. .....
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ID
#2583468 Review #2583468 is a subjective opinion of poster.
Location
Brandon, Florida

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Verified Reviewer
New Reviewer

Refund

I never had any problems before then I always bin Happy with my items Is just sku 9097**** to small Sku 9459**** rong size
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ID
#2582941 Review #2582941 is a subjective opinion of poster.
Pros
  • Stylish of clothing
Preferred solution
Full refund

Shopping

I'm so disappointed I can't shop Zulily without signing up. I don't care about deals, I just want to browse without getting emails. For this reason, I'll find another online shop I don't have to provide my info until I want to.
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ID
#2574432 Review #2574432 is a subjective opinion of poster.
Cons
  • That i cannot browse as a guest
Preferred solution
Shop without signing up

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Verified Reviewer
New Reviewer

Billing

I received a refund check , then a bill with 0.00, then a late charge and then a balance due. I have not used my Zulily card in a few months so I went to my Zulily accounts a saw that a person with my name but lived in Colorado came up. I decided to cancel my card and called to bank, at which time the person I spoke with hung up on me.

User's recommendation: I like the clothes but would not recommend unless bill was checked.

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ID
#2571079 Review #2571079 is a subjective opinion of poster.
Product
Zulily Credit Card
Cons
  • Charges not secure
Loss
$35
Preferred solution
Let the company propose a solution

Expressing my feeling

I called Zuilly about why I could not order 2 dresses I wanted to order, they said my balance,was over. The gentleman asked would you like me to see if I could get a increase. I said yes. I was denied. I have excellent credit. They said I would get a letter explaining why. I felt belittled and couldn't understand why.

User's recommendation: I am not sure at this point.

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ID
#2566873 Review #2566873 is a subjective opinion of poster.
Location
Greenville, North Carolina

Correct address on order

Im not pissed.....just needing to know how to correct an address on an order for my mother in law. 904.614.8096 Jill S.
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ID
#2565634 Review #2565634 is a subjective opinion of poster.
Location
Orlando, Florida

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Verified Reviewer
New Reviewer

Poor Business Practices

I made a purchase on May 3, 2021. I've been checking for a delivery date and it continued to say "check back tomorrow". After calling Zulily today May 22, 2021, I was told the items are in customs because their coming from overseas. This presents a problem due to the pandemic. What assurance do I have that the items are safe. Why didn't Zulily give me prior information before my call today.

User's recommendation: Do not trust purchasing from Zulily. They ship from overseas.

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ID
#2565549 Review #2565549 is a subjective opinion of poster.
Product
Zulily Clothing
Cons
  • Are not trustworthy
Preferred solution
Assurance that the items coming to me are safe.

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Verified Reviewer
New Reviewer

Poor merchandise

Poor merchandise and returns take forever!! Junk, trash, poor quality, hard to return, go to another place to shop, different. Than advertised, poor material in clothing, different color than advertised,

User's recommendation: Stay away.

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ID
#2562561 Review #2562561 is a subjective opinion of poster.
Preferred solution
Just close my account and cancel any outstanding orders!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bill not mine

Upon looking further I found a password linked to me that is not mine and I don't live in Sterling, Colorado.
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ID
#2557606 Review #2557606 is a subjective opinion of poster.
Product
Zulily Credit Card
Loss
$38
Preferred solution
Let the company propose a solution
New Reviewer

Refund

Zulily - Refund
No they still havent released my money back to my PayPal account I am so pissed please help my name is Donna Hayden 82 Crigler rd Crawford ms 39743
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ID
#2556701 Review #2556701 is a subjective opinion of poster.
Loss
$72
Preferred solution
Full refund

Wrong size guide

I ordered shoes based on the size guide. It was way off. I got a pair one size too small. Since I'm in Canada there is no returns. Issue is not resolved yet.
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ID
#2555799 Review #2555799 is a subjective opinion of poster.
Location
Duncan, British Columbia
New Reviewer

Order

I received two pair of the same shoe I do not want two pair of red shoes. They are going to send me the yellow No charge. But, I have to print out a label and go to the post office and send the red ones back. Such a hassle for me because people cant do their job. I wish I could be like all of my friends They order something and actually receive what they ordered!!!
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ID
#2553972 Review #2553972 is a subjective opinion of poster.
New Reviewer

I want to return an item

I don't have a printer so I asked if they could send me a label they said no.j need to go to office max to print one
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ID
#2553875 Review #2553875 is a subjective opinion of poster.
Location
Augusta, Georgia

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