Zulily
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Zulily Overview
Zulily has 2.3 star rating based on 695 customer reviews. Consumers are mostly dissatisfied.
69% of users would likely recommend Zulily to a friend or colleague.
- Rating Distribution
Pros: Variety of products, Prices, How their website looked.
Cons: Long shipping time, Misinformation, Return and exchange policy.
Zulily has 2.3 star rating based on 695 customer reviews. Consumers are mostly dissatisfied.
69% of users would likely recommend Zulily to a friend or colleague.
- Rating Distribution
Pros: Variety of products, Prices, How their website looked.
Cons: Long shipping time, Misinformation, Return and exchange policy.Recent recommendations regarding this business are as follows: "Be aware of what you buy", "Do not order from this company", "Shop Zulilly, I love the products I have received as gifts from my niece so much that I am now a loyal customer", "Don’t buy from Zulily if they are going to close your account for no good reason", "I highly recommend Zulily for the products and the customer service".
Most users ask Zulily for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Zulily Reviews
"Returns"
I spoke with Claudia and she was wonderful I asked her if there was some way I could let Zulily know what a wonderful job she had done and she sent me to a...
"A little talk, but I bought the quality of. It was so cheap. I would like to exchange it back I mean I’m so refunded back not quite sure how."
The quality of a little shirt that I bought was terrible so cheap too small and its supposed to be a large User's recommendation: Be aware of what you buy
Red bar code or return label
Preferred solution: Return label or bar code to return product does not fit. To snug can’t get foot into shoe.
Ocala, Florida
Why can't I browse without singing up?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Resolved: Returns
User's recommendation: I highly recommend Zulily for the products and the customer service
West Leisenring, Pennsylvania
Representative told me I would receive $20.00 deposit to my PayPal for my inconvenience, I have not
User's recommendation: Shop Zulilly, I love the products I have received as gifts from my niece so much that I am now a loyal customer
San Mateo, California
A little talk, but I bought the quality of. It was so cheap. I would like to exchange it back I mean I’m so refunded back not quite sure how.
User's recommendation: Be aware of what you buy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Spritelysmart@***.com
- When you first begin purchasing it is nice
- Not honest concerning shipping services with a rocket ship
- Wayy delayed delivery
- Not always high quality items
Preferred solution: Deliver product or service ordered
User's recommendation: Do not order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
UNPAID INVOICES
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund Money$15.39
- Refuse to refund customer money
Preferred solution: Full refund
Closed my account for no reason
- Will close your account for no reason
Preferred solution: My account reopened
User's recommendation: Don’t buy from Zulily if they are going to close your account for no good reason
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No ! I was not a pissed customer ! It’s all good !
Preferred solution: Nothing, just want to submit and be over with this yell ask him any questions
Edmonton, Alberta
Shipping information
Winkler, Manitoba
Want to up grade my credit card.
New York, New York
To tell you what a positive experience I had with your company !!
User's recommendation: This is a great website !!
Mailing return address to Canada
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unable to complete transactions with any of my credit cards, even called company and prob stir not resolved
- Good shipping good prices
- Most products in good condition
- Free shipping ofer only last 24hrs should offer per week
- Not always high quality items
Preferred solution: See if there’s any fraudulent activity occurring
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Detroit, Michigan
My card will bill not allow me to pay for the purchase so I can get the new clothes
Brands Related to Zulily
QVC
“PLEASE QVC..make her go away....."Shawnie Sue" is egomaniacal and makes me ill. I'm sure she is a nice...“
Home Shopping Network
“Just received a e mail from HSN They told me I had been scammed They did not say if they even sold that...“
Frontgate
“Bought a $90 lit wreath that worked for one holiday season (2 months), and then the light timer stopped...“
Grandin Road
“I spoke to a very nice woman and explained that yesterday I purchased and sent a present to my...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I can't believe that you don't allow people to browse on your website without signing up. How can you stay in business that way?
How do I know if I want to sign up if I can't even see what merchandise you sell? This is extremely annoying and seems like a poor business model.
Same here. Saw and add and wanted to see the item.
Signing up is too much of a hassle of just viewing an item.
They just lost another customer. Hope whatever customer psychology tactic you're doing is worth the customers you're losing.
worst *** business strategy, hope u guys go bankrupt
Agreed .. you do not need my email for me to shop your site!
lost my business as well
It is so annoying that I cannot browser you website without signing in especially if I am outside and potentially not on a secure internet.,
Agreed! So annoying.
I just want to browse.
Makes no sense. Don't they understand that they're actually loosing potential customers this way versus gaining smh.
I too would like to look before I sign up. I guess Zulily isn't that interested in us.
I agree
Agree