Zulily - Very inconsistent sizing, high shipping fee, high return and restocking fee
Sizing is way too inconsistent, so it's almost certain that with every order, at least part of it will have to be returned, and you will not only pay the original high shipping fee but also pay a high return and restocking fee. This high return and restocking fee has recently been introduced.
Not worth it. I've ordered a lot from Zulily, and occasionally their clothing fits. Recently I ordered 3 blouses, uses their sizing charts, all in the same size. One was way too small, the other two were way too big.
Had to return.
Way too expensive to shop at Zulily! They also will not refund directly to your credit card but only give a store credit (for the returns minus the return shipping and restocking!)
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Full refund.
Zulily Cons: Inconsistent sizing, High shipping fee, High return and restocking fee.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
yes!!! I ordered a coat in size L and couldn't even get my arms in it; I let a girl at work try it on (she's about a size 6) and she couldn't get her arms in it let alone get it even close enough to zip up.
I had to pay $10 to return it and then they just give you credit AFTER charging a restocking fee plus ANOTHER $6 for shipping! I wrote saying what was the shipping for since I paid for the original shipping plus the return shipping. I wrote and said I thought it was illegal and got no answer.
HUGE ripoff! Don't EVER order clothes from there or anything u might have to return