Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Poster decreased review rating.

Worst online shopping experience and customer service Angry ever.

Order takes weeks to come, and the "invite friends and earn credit" promo is basically a scam. My friend placed an order after my invitation, I got email saids I earned $15 credit after her order shipped (and yea that takes weeks).

However there's nothing shows on my online account and no way I could use it. Email them and they told me to call, called them and been on hold for long time before they throw me with a lot of stupid excuses but no solution.

Never in my life give anyone/anything bad review, but their customer service is not only useless but rude. Done with this company and told my friend to avoid too.

Product or Service Mentioned: Zulily Customer Care.

Reason of review: Poor customer service.

I liked: First items i ordered.

I didn't like: Delivery time, High shipping fee, Poor quality of items, Customer service, Poor package.

Company wrote 0 private or public responses to the review from Sep 17.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like