Product: Zulily Account Clear all filters (27 of 27 reviews match)
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I woke up one morning last week to eight emails from Zulily thanking me for my orders. Problem is I hadn't ordered anything from them in about a month. The orders were paid via my PayPal account. There were also another eight emails letting me know that the shipping...
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Anonymous
Anonymous

Same here. At least PayPal is good about resolving issues like this. However, Zulily really needs to change their security. I also had a credit card that was on PayPal that...

Product
Zulily Account
#1048147
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My Zulily acct was hacked 5/4/17 to the tune of $2100. Zulily cancelled $1000 but the remaining orders were sent to UPS and Fed Ex for overnight shipping. Cancelled my credit card and placed calls to Fed Ex and UPS to stop delivery on remaining 4 shipments. Successful...
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Zulily Account
#1043658
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**BUYERS BEWARE** This is my personal account on how zulily handles fraud/theft Monday I woke up to a FB message from zuliliy thanking me for my purchase. I hurried an logged into my account as I know I did not buy anything. I see the purchase totaling $492.72 for a...
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Anonymous
Anonymous

My Zulily acct was hacked 5/4/17 to the tune of $2100. Zulily cancelled $1000 but the remaining orders were sent to UPS and Fed Ex for overnight shipping. Cancelled my credit ...

Court7803
Court7803

❌❌❌ **BUYERS BEWARE** ❌❌❌*** zulily.com***Some of you may have see my post on Monday about a man in Delaware hacking into my zuliliy account and purchasing $500 worth of merch...

1.2
Product
Zulily Account
#1030436
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Zulily - I already have an account with him I can't log in

#1096407
I already have an account with him it won't let me log in I guess it been with him for over a couple of years now
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Zulily Account Review

#1036101
1.0
Details
Their site was hacked and my account used for purchases. Luckily not my credit card but someone's stolen one I am sure. They WILL NOT close my account and are putting it on me to take care of stolen merchandise. They can ship fast when used stolen information... 1 day. When I ordered six weeks. Sounds like an inside job to me
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Zulily Account Review

#801163
1.5
Details
They charged the same order 2x to my card. They claim to have canceled one order but still have no credit back to my account for $75. What took 3 seconds to get their money is now taking weeks to credit back . Do they have that many reverse transactions that I can't get my refund as quickly as they TOOK my money ?? That's scary !
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Zulily Account Review

#796469
Please check my account as you have doubled charged my account
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I had my account terminated for excessive complaints of damaged items.Every defective item was backed up with photos of the damage. Almost all bad items were ruined, unsble to use. It was implied this was my fault, which I find unbelievable.Very rude customer service...
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Anonymous
Tiny T.

I have shopped with Zulily for over (2) yrs. always had problems getting my orders, after so many complaints regarding undelivered items Zulily emailed me saying if the proble...

2.4
Product
Zulily Account
#978700
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I AM BEYOND ANGRY.I PLACED AN ORDER YESTERDAY 9/26/16 AT APPROXIMATELY 12:30PM, AND AT CHECK OUT THIS SITE GAVE ME THE PAY PAL OPTION SO I CHOSE TO USE MY PAY PAL CREDIT,WHICH I HAVE USED TO PURCHASE FROM ZULILLY IN THE PAST, FOR MY PURCHASE. THIS MORNING MY BANK...
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Anonymous
Anonymous

The same thing happened to me. My account went negative because all oa sudden they stopped taking PayPal credit. That's crazy that they don't tell you that. No more of my busi...

1.0
Product
Zulily Account
I didn't like
  • Lack of
  • Slow shipping time
#926365
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I used Zulily for years with no problems beside the occasional item not coming in for Christmas on time and what not. Last week, I received an email that I had placed an order. I did not. I had been hacked and someone placed an order for kitchen knives to be sent to...
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Anonymous
devessi

I'm going through this exact problem right now - fraudulent orders to some random person in California, redirects on the Zulily site to that hugged page no matter what browser...

Zulily New Boston, Texas
Product
Zulily Account
#862085
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I purchased something from Zulily in 2014. I was not aware of the fact that when you pay with Paypal, Zulily stores an "open" pre-authorization for them to use your Paypal account. There is also no way to ever remove your payment method from your Zulily account, and no...
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Anonymous
Anonymous

You should also register your complaints with the Federal Trade Commission.

1.0
Product
Zulily Account
#848398
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Shipping takes entirely too long plus after it is "shipped" the delivery dates often change to even longer arrivals. If you want something quick this is not who you want to order from! Payment is taken out of account before items even ship. Quality of clothes are...
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Anonymous
Anonymous

Come on people, the shipping date is stated in the listing as is a size chart for each item of clothing! Zulily is just the "middleman" between the vendor and buyers. They h...

Zulily Hayat, Erbil
Product
Zulily Account
#796559
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I never received a pair of earrings I ordered. Then a Buddha figurine I ordered was delivered, but smashed in one hundred pieces when it finally arrived. There was no packing or cushioning in the box. The final straw is when they emailed me to tell me that an office...
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Anonymous
Anonymous

Wow. Good to know. I'd been considering buying from them. I will look elsewhere.

1.0
Product
Zulily Account
I liked
  • Prices
I didn't like
  • Inability to deliver products
  • Customer service
#750356
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the phone app sucks as the whole company i placed an order once and that was enough for the app to keep my info save so any one that grabs my phone can placed an order. As happen to my when my 4 yrs old daughter placed a over 400.oo order on the 20th, i called on the...
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Zulily Account
#599992
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