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I've been a pretty good customer of Zulily until now. Even before I had a problem with their return policy because you need to get permission to make a return before starting the process and it is a process.

Now they are making me pay for a Fed Ex label when I can pay for cheaper shipping, saying they are being kind because they don't normally accept returns, and then charging me for a restocking fee. I have ended my patronage of Zulily, it's becoming ridiculous to make a return and it's buy at your own risk.

So be careful. Some of the products may look good as well but in reality they are awful.

Reason of review: Return, Exchange or Cancellation Policy.

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Guest

Just trying to find how to return a product is a joke.I ordered two over sized pet protectors for my recliners ,they don't even come close to fitting ,being extremely disappointed in this I keep getting sent from one thing to another and to say it is *** me off is an understatement.

Guest

This is the first time I ordered Zulily and I will never order again. I wanted to return it and they charge $5.95 for the lable and the top only cost $9.95 and then you don't get a refund but an in store credit. I donated it to Goodwill.

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