Product: Zulily Shipping Service Clear all filters (78 of 78 reviews match)
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You choose to have poor customer relation your company will not last long. It's checked for Zulily to contact me below. No, Thank You due to the customer must go out of there way with a credit response. I have done it on my recent order ! Thanks for nothing ! I just...
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1.0
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Zulily Shipping Service
#1112715
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Zulily - Order Placed AUGUST 15th - Expected Ship Date SEPT 14th
Zulily - Order Placed AUGUST 15th - Expected Ship Date SEPT 14th
Zulily's Order Processing is extremely inefficient. I logged in today (August 28th) to check the status of my order(s) and the order I placed on August 15th has items estimated to SHIP out on September 2nd, 9th, and even the 14th. Those are the shipping date - not even...
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3.8
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Zulily Shipping Service
#1093342
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Zulily said that the shoes were returnable... Shoes were a size 6, but way too small. Yet in the first case, I had to print out the return label and repackage it myself, only to be told that a $5.95 S & H fee plus a $2 restocking fee would be subtracted from the credit.
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Zulily Shipping Service
I liked
  • Variety of products
  • Colorful visual ads
I didn't like
  • Exchange policy
#1075135
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Zulily - Not good
1/1

Zulily - Not good

#1083228
Took 30 days for these shoes to ship. Then get 2 different pair. I was told i could keep the shoes and get my money back but that they are not available for me to order in any style right now. Was offered 10 dollars credit. Whats that going to buy?
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Zulily - Not pleased

#1072626
1.8
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I submitted an order more than 2 weeks ago but haven't heard a thing other than a statement that they received my order.
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Advertised vs Delivered
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Website

Zulily - Horrible shipping

#1062024
1.0
Details
Ordered my boots on June 2 boots would not arrive for 20 some days terrible shipping
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Delivery Service

Zulily - Slow shipping

#1040234
1.4
Details
I didn't know my shipment would be coming from China-- so that means it won't get here for at least 2 weeks And probably won't fit-- too bad they do t tell u that up front I hear returns are net to impossible - so there goes my$35 for a top that I won't. E wearing-- first time and last time Zulily customer-- this blows
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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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I ordered a dress to wear yesterday and it has not even been shipped. Poor customer service and I will not order from the again. I do not recommend that anyone do business with them. Now that I have discussed this with people I know I hear that this is pretty much the...
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Zulily Shipping Service
#1059182
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I purchased a sectional sofa from Zulily , and two of the same sides where sent. I sent pictures if the mistake and they told me they would contact the manufacturer. I have been dealing with this problem since late January. I contacted customer service and asked for...
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Anonymous
Anonymous

Coffee table arrived damaged. Sent photos documenting damage before unpacking. No response whatsoever from Zulily. Stay far away from this company.

1.3
Product
Zulily Shipping Service
#1055353
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In their early days, Zulily would grant an immediate refund and not seek a return for an item that either didn't fit, didn't meet quality standards or for whatever reason, would otherwise require return. It was part of their charm. They would say, "give it to someone...
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Zulily Shipping Service
#1038904
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I will never recommend anyone to give Zulily their business. I had a horrible experience with them. Recently placed three different orders, after browsing for hours in interest to purchase selected items. I received confirmation of my order as funds were debited out of...
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1.0
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Zulily Shipping Service
I didn't like
  • Response
#1038685
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Horrible customer service.Ridiculously long shipping time. After canceling my order I was still charged and no one would help me.Very frustrating!
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Anonymous
JO

Im currently trying to get a refund after being charged shipping for my cancelled orders. The process is ridiculous then chatting w/a rep takes FOREVER. I have been chatting ...

Anonymous
Jojo

I wished I had googled reviews of them, before placing 4 separate orders.I canceled all 4 yesterday & received an email confirming the cancellation of all 4.I was told it may ...

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Zulily Shipping Service
#1012107
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They sent the wrong item on two occasions.The first time, I was told that the item that I had chosen (five weeks before it was delivered) was no longer available. They were selling it again five days later. The second time I bought a top and matching bottom seperately...
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3.0
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Zulily Shipping Service
#1010301
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Clothes do not look like what you get.I ordered 20 products. There's only one thing that fit & that was supposed to be a dress. I can use it as a night gown. They say to order a size larger because it's reckomended. It's still 2 sizes small. I got some leggings that...
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Zulily Shipping Service
#1008366
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