Product: Zulily Shipping Service Clear all filters (85 of 85 reviews match)
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I ordered two pairs of boots in October, It is now December. I know Zulily shipping is really long. I ordered two pairs of boots. I called customer service today. I get a person who does not enunciate her woods. In other words she mumbles and sounds like it is such an...
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Zulily Shipping Service
#1141977
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I will never order from Zulily again...I placed an order on 11.3.17... I still do not have it and it is in NEW JERSEY, having just arrived from somewhere in China, as they were 'having trouble with their imports' NOW these items are on my STATEMENT and I will not pay...
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1.3
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Zulily Shipping Service
#1141655
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First, shipping takes at least a month to six weeks for your product to arrive.If you’re lucky enough to receive the correct product and you didn’t need it by a specific date and it actually matches the stated sizing, good for you! Otherwise, you’ll get a product that...
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Zulily Shipping Service
#1138147
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Drugs in my zulily order

#1139446
1.9
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I ordered a children’s coat from zulily and it came with some sort of Chinese medication in the pocket. It was 3 different kinds of pills with Chinese writing on it in a plastic bag. My daughter instantly thought it was candy and if she would’ve got to it before me this could’ve ended very badly. I’ve contacted the police, a lawyer and the company directly and so far Zulily has not responded.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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Zulily - Takes forever to get the oroduct

#1138847
It’s been almost 8 weeks since ordering It says it has been shipped, but when I tracked it, it says a company has picked it up to take it to the post office. That was 2 days ago. I️ won’t be ordering from them again!!!!
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Zulily - Not good
1/1

Zulily - Not good

#1083228
Took 30 days for these shoes to ship. Then get 2 different pair. I was told i could keep the shoes and get my money back but that they are not available for me to order in any style right now. Was offered 10 dollars credit. Whats that going to buy?
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Zulily - Not pleased

#1072626
1.8
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I submitted an order more than 2 weeks ago but haven't heard a thing other than a statement that they received my order.
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Advertised vs Delivered
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Website
First and last time I order from Zulily. Received half my order and the rest just keeps saying in transit. I understand that QVC is the parent company, but even QVC has never been this slow. Maybe the parent needs to talk with the child. Even when I called the person...
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Zulily Shipping Service
I didn't like
  • Slow delivery
#1132993
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You choose to have poor customer relation your company will not last long. It's checked for Zulily to contact me below. No, Thank You due to the customer must go out of there way with a credit response. I have done it on my recent order ! Thanks for nothing ! I just...
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1.0
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Zulily Shipping Service
#1112715
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Zulily - Order Placed AUGUST 15th - Expected Ship Date SEPT 14th
Zulily - Order Placed AUGUST 15th - Expected Ship Date SEPT 14th
Zulily's Order Processing is extremely inefficient. I logged in today (August 28th) to check the status of my order(s) and the order I placed on August 15th has items estimated to SHIP out on September 2nd, 9th, and even the 14th. Those are the shipping date - not even...
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3.8
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Zulily Shipping Service
#1093342
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Zulily said that the shoes were returnable... Shoes were a size 6, but way too small. Yet in the first case, I had to print out the return label and repackage it myself, only to be told that a $5.95 S & H fee plus a $2 restocking fee would be subtracted from the credit.
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Zulily Shipping Service
I liked
  • Variety of products
  • Colorful visual ads
I didn't like
  • Exchange policy
#1075135
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I ordered a dress to wear yesterday and it has not even been shipped. Poor customer service and I will not order from the again. I do not recommend that anyone do business with them. Now that I have discussed this with people I know I hear that this is pretty much the...
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Zulily Shipping Service
#1059182
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I purchased a sectional sofa from Zulily , and two of the same sides where sent. I sent pictures if the mistake and they told me they would contact the manufacturer. I have been dealing with this problem since late January. I contacted customer service and asked for...
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Anonymous
Anonymous

Coffee table arrived damaged. Sent photos documenting damage before unpacking. No response whatsoever from Zulily. Stay far away from this company.

1.3
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Zulily Shipping Service
#1055353
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In their early days, Zulily would grant an immediate refund and not seek a return for an item that either didn't fit, didn't meet quality standards or for whatever reason, would otherwise require return. It was part of their charm. They would say, "give it to someone...
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Zulily Shipping Service
#1038904
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